Privacy Policy

Ravenpost (“we”, “us”) operates Ravenpost, a tool that helps you schedule and publish content to Instagram, TikTok, X, Telegram, Facebook, LinkedIn, Threads, Bluesky and YouTube. This policy explains what we collect, how we use it, and your choices.

Information we collect

• Account data — your name, email, and profile image, provided via our authentication provider (Clerk).
• Connected social accounts — when you connect an account, page or channel on any supported platform, we receive that platform’s account ID, username, profile picture, and an access token (for Telegram, the channel id and our central bot’s token; for Discord, the webhook URL). We use these solely to publish content you create and to fetch analytics for your own accounts.
• Content you create — captions, media you upload, and scheduling details.
• Billing data — handled by Stripe; we store only a customer/subscription reference, never card numbers.

How we use information

• To publish and schedule the posts you create, on your behalf.
• To show analytics for the accounts you connect.
• To operate, secure, and improve the service.

Data sharing

We do not sell your data. We share data only with the processors needed to run the service: the API of each platform you choose to connect (Instagram, TikTok, X, Telegram, Facebook, LinkedIn, Threads, Bluesky and YouTube), Clerk (authentication), Stripe (billing), and Cloudflare R2 (media storage). Nothing is sent to a platform you have not connected. Access tokens are encrypted at rest.

YouTube API Services

Our YouTube integration uses YouTube API Services. By connecting a YouTube channel you agree to the YouTube Terms of Service, and Google’s handling of any data it receives is governed by the Google Privacy Policy.

We use the API only to publish on your behalf. We read your channel’s name and picture once, when you connect it, so you can see which channel is linked; we upload the videos you schedule to that channel with the title, description and privacy setting you chose; and we delete a video only when you ask us to remove a post you published through us. We do not read, display or download anyone’s YouTube content, we do not use the YouTube player, and we do not use YouTube data for advertising or to train models.

From YouTube we store only your channel id, channel name, channel picture, an encrypted access token, and the id and link of each video we published for you. You can revoke our access at any time from Google’s security settings page. Disconnecting the channel in Ravenpost deletes everything listed above immediately; revoking access at Google stops us publishing, and disconnecting the channel (or emailing us) removes what we stored.

Data retention & deletion

You can disconnect a social account at any time, which deletes its stored token. To delete your account and all associated data, email [email protected] and we will erase it within 30 days. For Instagram and Threads we also honor Meta’s automatic deauthorize and data-deletion callbacks. See our Data Deletion page for all the ways to remove your data.

Cookies

We use strictly necessary cookies for authentication and session management. We do not use advertising cookies.

Contact

Questions? Email [email protected].