Terms of Service

By using Ravenpost (the “Service”), operated by T1M LLC, you agree to these terms. Ravenpost is a product of T1M LLC, a limited liability company registered in Wyoming, United States (registration number 2026-001903276), with its principal office at 30 N Gould St #46732, Sheridan, WY 82801, United States.

The service

Ravenpost lets you connect social accounts — Instagram, TikTok, X, Telegram, LinkedIn, Threads, Bluesky, YouTube and Pinterest — to schedule and publish content, and to send email to lists you keep with it. You are responsible for the content you publish and send, and for complying with the policies of every platform you connect.

YouTube

The YouTube integration uses YouTube API Services. By connecting a YouTube channel you also agree to the YouTube Terms of Service. Google’s privacy practices are described in the Google Privacy Policy, and you can revoke our access to your channel at any time from Google’s security settings page.

Acceptable use

• Don’t publish unlawful, infringing, or abusive content.
• Don’t use the Service to spam or violate any connected platform’s terms.
• Only connect accounts you own or are authorized to manage.
• Email you send with the Service must also follow our Acceptable Use Policy.

Email

Ravenpost’s email features let you keep contact lists and send campaigns to them, through our own sending (Amazon SES) or through an email provider you connect. You are the sender of that email: you decide who receives it and what it says, you must have the consent the law requires from everybody you send to, and you are responsible for following the laws that apply to it. Our Acceptable Use Policy and our Data Processing Addendum, which covers the personal data in your lists, are part of these terms.

• Every campaign carries your name, an unsubscribe link with one-click unsubscribe headers, and your postal address when you give one — which the law requires for some recipients (CAN-SPAM, for people in the United States). You may not remove or hide them, and an unsubscribe takes effect at once.
• To send through our own sending you verify a domain you control. We review every new domain before its first campaign goes out and may decline one; a new domain sends a limited number of emails a day for its first weeks.
• We may pause a sender, stop a campaign, remove a list or suspend a workspace’s email features to protect the people receiving it, other customers’ delivery, or ourselves from legal risk. Sending through our own sending also pauses automatically when bounces or spam complaints pass the thresholds shown on your Deliverability page, and Amazon SES can pause it on its own.
• When you send through a provider you connect, that provider’s terms apply too, and you are responsible for your account with it and for its charges.
• We do not promise that any email is delivered, reaches the inbox or is opened: mailbox providers decide that. Open counts in your reports are an estimate, since some mail apps open every message they download and others block the tracking image.

Subscriptions & billing

Paid plans are sold through Stripe, our merchant of record (Stripe Managed Payments). Stripe handles the payment, is the seller on your receipt, and collects any VAT or sales tax due in your country; their terms apply to the transaction alongside these. Subscriptions started before October 25, 2026 were sold through Polar, which goes on billing them in the same role until they end.

Plans bought in the Ravenpost app for iPhone or Android are in-app subscriptions sold by Apple through the App Store or by Google through Google Play. They are charged to your Apple ID or Google account, renew automatically each month until you cancel them, and are canceled in that store’s subscription settings — on the App Store at least 24 hours before the renewal. The store’s own terms apply to the purchase alongside these, and a refund for one is the store’s to grant.

A plan belongs to a workspace, and a workspace is billed in one place at a time: a plan bought on the website is changed or canceled there, one bought in the app in the store it was bought from.

Mail packs add emails sent through our own sending, and room for more contacts, beside a plan. They are sold on the website only, each as a monthly subscription of its own through Stripe, our merchant of record. A workspace’s monthly allowance — its plan’s included emails plus its pack’s — is counted per month, from the day the workspace’s plan renews (per calendar month, UTC, on the Free plan), and starts again each month; emails not sent in a month do not carry over. Email sent through a provider you connect is not counted against it. You can change a pack from the Email page of your dashboard and cancel it anytime from the billing portal; a canceled pack lasts until the end of the period already paid for.

X credits pay for posting to X, whose API charges us for every post: each plan includes a number a month, and extra credits are sold on the website only, once rather than as a subscription, through Stripe, our merchant of record. Extra credits do not expire, are used once a month’s included credits run out, and belong to the workspace they were bought for; deleting the workspace deletes them. Refunds follow Stripe’s terms as merchant of record and the law where you live.

Plans bill on a recurring basis until canceled. You can cancel a plan bought on the website anytime from the billing portal; access continues until the end of the current period. Fees are non-refundable except where required by law or where the store’s terms provide otherwise.

Intellectual property

You retain all rights to your content. We retain rights to the Service software and brand.

Disclaimer & liability

The Service is provided “as is”. We are not liable for content rejected or removed by a connected platform, for email a mailbox provider delays, filters or rejects, for platform/API outages, or for indirect damages, to the maximum extent permitted by law.

Termination

We may suspend or terminate accounts that violate these terms, or the Acceptable Use Policy. You may stop using the Service at any time.

Contact

Questions? Email support@ravenpo.st, or write to T1M LLC, 30 N Gould St #46732, Sheridan, WY 82801, United States.